Welcome to our Impact Report – your chance to see everything we have been up to last year from 1st April 2023 to 31st March 2024.

Scroll down this page to see the highlights, or click the section you want to see in the contents below.

You can also can download a full PDF version of the report here:

Contents

OUR YEAR IN NUMBERS

160 young people

developed leadership abilities, skills, confidence, networks, self-esteem & resilience.

182 children

developed socially, physically, and creatively through our range of play experiences.

377 adults

with mental health issues were supported (up from 200 last year)

5570 people

used our centres for activities (up from 3860 last year)

22 community organisations

provided with capacity building support tailored to their needs

68 families

received free food and support

26 organisations

rented our office spaces

82 community groups and organisations

used our centres for a range of events and activities.

WORKING WITH CHILDREN

We’re dedicated to supporting children to lead happy healthy lives, realise their potential and unlock their ambition.

182 children have developed socially, physically, and creatively through a range of play experiences

104 children

attended our breakfast club

127 children

attended our playscheme

58 children

attended our After School Club

28 young people

attended Transitional Youth

Family Support: Little Manor Supermarket

Little Manor Supermarket is our free weekly food distribution service where families are given a personal time slot during which they can collect various food products.

During these slots, staff talk to the families, identify additional support and provide signposting on issues including housing, debt, benefit applications, mental health and wellbeing, family conflict, difficult behaviour, domestic violence, bullying, keeping children safe online and more.

68 families

used the Little Manor Supermarket

253 family members

benefited from Little Manor Supermarket

"Little Manor really helped me out. What was so nice was that I didn’t have to ask for help. I would never have asked as I find it all a bit embarrassing. Instead, one of the staff took me to one side and we had a chat. To be honest it was a relief to talk about my problems to someone"
Orange Quote Marks
Service User
Little Manor Supermarket

Holiday Programmes

Our holiday programme provides fun and enriching activities for children during the school holidays as well as respite for parents who are working, studying, training or actively seeking employment.

I went to a show, we had to take a bus and a 36% of the summer HAF children were declared as having Special Educational Needs and Disabilities. 

127 children attended our playscheme

Two children show off their amazing fruit constructions
I went to a show, we had to take a bus and a train there. The people in the show were funny and were hyenas pretending to be humans. I liked the Dad he kept telling jokes and was a good dancer. On the way back we had to get another train. I was a bit squashed at first but then I could sit down. It was my favourite day.
Orange Quote Marks
A Child
Little Manor Playscheme

The Manor: Transitional Youth Project

The Manor is a project for young people aged 12-14, aimed at building confidence, resilience, citizenship, independence, and diverse young leaders. Young people have a direct input in creating the rules of the programme; they are creators, not just consumers, which helps them to build ownership of the programme.

A young person does creative drawing at Transitional Youth

28 Young people

attended The Manor during the summer holidays.

Around 28% of the young people had a diagnosed disability.

88%

felt that their physical health or wellbeing had improved

100%

felt  their social, communication and relationship skills improved

92%

reported improved mental health or wellbeing

WORKING WITH YOUNG PEOPLE

160 young people

developed leadership abilities, skills, confidence, networks, self-esteem & resilience.

38 local community members

attended our youth-run Community Iftar.

Our diverse group of young people pose happily together on a trip out
Community members tuck into tasty food at our young-people led community Iftar event

100% of the young people

said we were inclusive and accessible

96% of the young people

said that significantly developed their skills

22 Young People took part in our Digital Well-being Programme

100%

said they improved their knowledge about mental health & wellbeing

A pie chart showing the young people's improved knowledge at the Digital Well-being programme with 'Yes, a lot' at 44.4% and 'Yes, a little bit' at 55.6%
"Participating in the discussion about men's mental health was eye-opening and rewarding... The openness and honesty in the conversation made me realise that I'm not alone in facing challenges related to mental health."
Orange Quote Marks
JBY
18 years old

Project Management Masterclass

Our Project Management Masterclass was a one-week intensive training course designed to help young people develop the skills they need to boost their CVs.

13 young people attened the taster session

17 young people attended the masterclass

"I think I improved on quite a few skills from when I first started, I am happy I have a new skill to add to my CV, as I am currently looking for work."
Orange Quote Marks
A young attendee
Project Management Masterclass

Youth Survey

37 young people completed our youth survey

100% said we are inclusive, accessible & recommendable

75.7% developed their networks

78% improved their confidence & resilience

96% significantly developed their skills

Young Facilitators

Our youth work model includes employing young people, aged 18 to 25, to work as paid young facilitators, in developmental roles, usually lasting around 12 to 18 months.

With support and training from more experienced youth workers, the young facilitators play a key role in engaging and supporting young people across all our youth programmes whilst co-producing and delivering activities, workshops and learning days.

This year we employed 10 Young Facilitators

"I always thought that I was confident and able but working as a YF and the responsibility and the challenges that come with it, I now fully realise that I still have lots to learn, and I think I am doing that with help from the youth team. My planning and organisation are so much better now... the amount of support and training opportunities that come as being a YF is a lot, and my CV now reflects that. I was given direct support by my managers, and they really helped me to secure my apprenticeship that starts in Autumn in project management."
Orange Quote Marks
Young Facilitator

WELLBEING

Positive Psychology Journaling & Coaching

Following on from last year’s pilots, we expanded our wellbeing work with evidence-based:

  • Therapeutic Writing
  • Expressive Writing
  • Applied Positive Psychology
  • Coaching Psychology

61 people engaged with the programme

The programme focused on early intervention, mental health support, providing wellbeing tools and signposting services.

As part of our commitment to fighting racial injustice our culturally tailored programmes were delivered to Black and Asian men and women.

A Muslim woman in a head scarf sits journaling at our wellbeing session
Quotes from the programme: I felt loved, nurtured, empowered, fulfilled, amazed, not along, safe to be vulnerable
Black men sit journaling, below them is Black History Month cupcakes
"I enjoyed having a space where I could learn, be reflective, practice journaling and work towards my goals and dreams"
Orange Quote Marks
An attendee
Wellbeing Session

100% benefitted from being able to learn together, share their lived experiences and grow within groups

100% learnt and implemented cost-effective tools to improve their mental health and wellbeing

Two black women sit journaling at our wellbeing session

COMMUNITY CONNECTORS

Community Connectors support people who are experiencing mental health difficulties. Our holistic interventions focus on supporting people to address their social needs and increase their independence, resilience, confidence, and self-esteem, which has a positive impact on their overall wellbeing.

801 Referrals

across the whole Community Connectors team in Newham

(including Aston-Mansfield, Community Links and Mind Stratford)

Most common referrals from most to least: Activities, housing, benefits, social inclusion, other finance, employment, advocacy, debt, homelessness, immigration

Service User Story

A service user came to us having been recently discharged from a psychiatric hospital due to being suicidal.

He was separated from his partner and had been made redundant. He was heavily isolated, actively responding to voices and very paranoid.

Through the support of a Community Connector and the transformation team, a home visit and more robust medical review was done.

Through regular community meet ups, rapport building and advocacy, our team were able to help him apply for various benefits.

He was introduced to peer-to-peer support and supported in numerous community engagements – utilizing his experience to help others

He recently proudly walked his daughter down the aisle.

His family has learnt more about suicide in men and the great impact mental health has on the Caribbean community.

He is currently being supported by the employment team and is actively involved in running podcasts, support groups and journaling.

FITTER FINANCES: INVESTING IN HEALTH

Fitter Finances: Investing in Health aims to enhance the financial stability and sustainability of grassroots organisations dedicated to promoting health and well-being.

22 Community Groups received capacity-building support​

We successfully launched in September 2023. Our primary focus has been to engage with and support various community groups to foster a healthier and more resilient community.

In March 2024, we participated in the Newham Voluntary Sector Spring Fair, organised by COMPOST.

An illustrated black woman holds up a jigsaw heart

We also presented at the LBN Mental Health & Wellbeing Community Grant celebration event.

At these events, we:

  • presented the AMCT Grant
  • promoted the work of Investing in Health
  • engaged with community groups and
  • organisations

VOLUNTEERING

Volunteers are vital in achieving our core mission and aims. We are lucky to have a vibrant and very active group of volunteers. Our volunteers come from diverse backgrounds, including neurodiverse, long-term unemployed, undergraduates, and postgraduates to those volunteers with few to no qualifications.

48 people volunteered with us this year

An illustrated pink head with a heart in the middle

Mental Health

Supporting those with mental health challenges and who are neurodiverse to have meaningful volunteering experiences

Community Coaching

Working with the University of East London to bring coaching into the community & provide post-grad students coaching opportunities

Two illustrated people in blue sit and chat together
An illustrated orange map marker with a briefcase in the middle

Moving into Employment

Volunteers moving onto employment or education – expressing gratitude for gaining work experience or developing their self-esteem with us

Volunteer Stories

“I like being able to meet new people and being part of a team.”

“I like volunteering at Aston-Mansfield. I enjoy the away days because I get to meet other staff and volunteers and get to contribute by having my say about things Aston-Mansfield is doing. It’s nice to know that my opinion matters.”

“Everyone is so friendly & supportive.”

“As an international volunteer on a 12-month placement, I appreciated he support I got living and working in a new country. My host family is AMAZING.”

OUR COMMUNITY CENTRES

We rent out Durning Hall in Forest Gate and Aston-Mansfield Community Centre in Manor Park at affordable rates to the community to use for a range of events and activities.

5570 Individuals

Up from 3860 last year

82 Community Groups

Up from 71 last year

82 Group Bookings

69 Private Functions

26 Office Spaces

Our community centres welcomed Skills Enterprise as a new office hirer, and we were happy to assist Well Newham and Newham Recovery College with their launch events.

We also continued to host local Scout and Cubs meetings. We’ve had a relationship with the local Scout movement dating back to the 1930’s.

Warm Haven

Over January, February and March 2024, we ran a Warm Haven at our community centre in Manor Park.

The Warm Haven was a chance for people to get out of the cold, have a conversation and get the support they might need.

It was completely free, open to everyone and a chance for the community to come along and:

  • Enjoy hot drinks, cakes and biscuits
  • Charge their devices
  • Play board games
  • Chat and socialise

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